The World Bank
Established in 1944, the WBG is one of the world’s largest sources of funding and knowledge for development solutions. In fiscal year 2018, the WBG committed $67 billion in loans, grants, equity investments and guarantees to its members and private businesses, of which $24 billion was concessional finance to its poorest members. It is governed by 188-member countries and delivers services out of 120 offices with nearly 15,000 staff located globally.
The WBG consists of five specialized institutions: the International Bank for Reconstruction and Development (IBRD), the International Development Association (IDA), the International Finance Corporation (IFC), the Multilateral Investment Guarantee Agency (MIGA), and the International Centre for the Settlement of Investment Disputes (ICSID). The World Bank is organized into six client-facing Regional Vice-Presidencies, several corporate functions and thirteen Global Practices to bring best-in-class knowledge and solutions to regional and country clients.
Information and Technology Solutions – Knowledge and Information (ITSKI) provides information services to the Bank Group and the public. The services are provided by two units: Records and Information Services (ITSRI) and Library and Archives (ITSLA). This position is in the World Bank Group Archives which is located in ITSLA.
The World Bank Group Archives provides Bank Group staff and the global community with access to relevant information and services to: foster knowledge, transparency, and accountability; and reflect history to enable effective delivery of development solutions. The Archives is responsible for: AMS 10.11 on Records Management (including advisory services, policy compliance outreach and training, appraisal / retention schedule, and requirements for systems); off-site records center services in Boyers, Pennsylvania; implementation of The World Bank Policy on Access to Information; creating knowledge products that promote the history of the World Bank Group and the archival holdings; and the preservation and intellectual control required to maintain access to archival records according to international standards.
Duties and Accountabilities
Specific functions
Selection Criteria
Required Competencies
Learning Orientation
Broad Business Thinking
Archives and Records Management
Lead and Innovate
Deliver Results for Clients
Collaborate Within Teams and Across Boundaries
Create, Apply and Share Knowledge
Make Smart Decisions
Established in 1944, the WBG is one of the world’s largest sources of funding and knowledge for development solutions. In fiscal year 2018, the WBG committed $67 billion in loans, grants, equity investments and guarantees to its members and private businesses, of which $24 billion was concessional finance to its poorest members. It is governed by 188-member countries and delivers services out of 120 offices with nearly 15,000 staff located globally.
The WBG consists of five specialized institutions: the International Bank for Reconstruction and Development (IBRD), the International Development Association (IDA), the International Finance Corporation (IFC), the Multilateral Investment Guarantee Agency (MIGA), and the International Centre for the Settlement of Investment Disputes (ICSID). The World Bank is organized into six client-facing Regional Vice-Presidencies, several corporate functions and thirteen Global Practices to bring best-in-class knowledge and solutions to regional and country clients.
Information and Technology Solutions – Knowledge and Information (ITSKI) provides information services to the Bank Group and the public. The services are provided by two units: Records and Information Services (ITSRI) and Library and Archives (ITSLA). This position is in the World Bank Group Archives which is located in ITSLA.
The World Bank Group Archives provides Bank Group staff and the global community with access to relevant information and services to: foster knowledge, transparency, and accountability; and reflect history to enable effective delivery of development solutions. The Archives is responsible for: AMS 10.11 on Records Management (including advisory services, policy compliance outreach and training, appraisal / retention schedule, and requirements for systems); off-site records center services in Boyers, Pennsylvania; implementation of The World Bank Policy on Access to Information; creating knowledge products that promote the history of the World Bank Group and the archival holdings; and the preservation and intellectual control required to maintain access to archival records according to international standards.
Duties and Accountabilities
- Responsible for the arrangement and description of fonds held by the World Bank Group Archives. This includes creating hierarchical arrangements using functional analysis and describing records according to the International Standard for Archival Description (ISAD(G)) and specific World Bank Group Archives rules.
- Monitors compliance with standards and oversees the quality of content for the Archives’ open-source tool, Access to Memory (AtoM), and is responsible for the flow of new content and data into the system.
- Defines requirements for new functionality in the Archives’ systems and other tools used to publish information about the holdings of the World Bank Group Archives to meet Access to Information policy requirements.
- Preserves and provides access to born-digital records by providing description- and access-related support for the development and implementation of the Digital Vault.
- Implements storage, protection and preservation plans by describing, classifying, developing and assigning metadata for complex electronic and analog information resources following guidelines. Contributes to continual updating, cataloging or profiling guidelines and framework.
- Collects, selects, curates, and/or develops knowledge products and other content to be integrated and delivered electronically via websites, portals, timelines, publicly or other means of communication.
- Provides support for the management of Access to Information request cases, including but not limited to: identification of responsive records; conducting reference interviews upon request; and declassification review and processing as mandated under the Access to Information policy.
- As an integral part of the Archives team, be an active participant in Archives’ day to day projects, responsibilities and deliverables.
- Works with the appraisal team to identify disposition data remediation or corrections at the end of the records’ lifecycle.
- Contributes to the formulation and implementation of policies, standards, guidelines, and procedures pertaining to information management, services, and governance.
- Supports external communications and awareness of the Archives through the management of Archives’ external website and liaison with ITSLA communications contact.
- Supports and may lead to on-going marketing and outreach activities.
Specific functions
- Arrange archival records into discrete fonds and series using strong functional analysis skills, and create fonds-level and series-level descriptions according to the International Standards for Archival Description (ISAD(G)).
- Perform detailed research on the organizational and functional history of World Bank departments, for the completion of administrative histories according to the International Standard on Archival Authority Records (ISAAR).
- Execute complex data searches and exports from the Archives’ business system to assist functional analysis and to determine and test / sample the scope of the fonds.
- Enter archival arrangement and description data into the Archives’ business system, and ensure accurate export of the data to the public web.
- Provide subject matter expertise on archival arrangement and description of born digital records deemed permanent by authorized retention schedules, and define solutions for how ISAD(G) finding aids can provide information about and surface digital records in Archives’ custody.
- Conceptualize and author knowledge products that help communicate the Bank’s history and promote our holdings and services.
- Promote and memorialize events, celebrations, anniversaries, etc., in the Bank by responding to internal requests for archival and online resources; liaise with units to determine best way to use materials.
- Support the Donated Materials program by communicating with former staff, accessioning records from private residences, processing and describing accessioned records, and creating and finalizing a Deed of Gift.
- Support the Access to Information (AtoI) team through regular updates on arrangement and description and knowledge product creation activities, participating in reference interviews, and helping to identify records responsive to researchers’ requests.
- Support activities related to the supervision of the reading room. Train or oversee other consultants or staff as needed.
Selection Criteria
- MA/MS in Library and Archives, Information Science or related field, plus minimum 2 years of relevant experience; or BA/BS Degree in Library and Archives plus 4 year experience in an institutional archives is a minimum requirement.
- Experience in both Archives and Information Management which should reflect increasing responsibility and experience with corporate recordkeeping, archives/information centers and/or content management.
- Experience completing archival arrangement and description projects using the International Standard for Archives Description (ISAD(G)) or the Rules for Archival Description (RAD) is a requirement;
- Knowledge and understanding of business processes and archives information systems; knowledge of web publishing systems and open source archival software (such as AtoM) a plus; knowledge of and experience with born-digital record preservation platforms also a plus;
- Demonstrated effective and innovative approaches to communicating history and the value of archival resources through the creation of knowledge products and/or online sites and resources as well as promoting institutional history and records through public speaking
- Demonstrated conceptual, analytic and innovative problem-solving ability; ability to conduct independent research and functional analysis;
- Proven ability to contribute to projects with minimum guidance; capacity to work both independently and in a team; willingness to seek advice and assistance; ability to manage more than one ongoing project.
- Proven ability to develop and maintain good working relationships with staff at different levels across the unit; evidence of leadership effectiveness.
- Superior writing skills in English; proven ability to write concise and accurate reports, and good public outreach skills a must.
- Sound theoretical and/or applied knowledge of archives database and information management systems.
- Ability to make judgments on the archival value of the variety of documents and business records of the organization.Knowledge of and experience with standards and best practices for records management.
- Familiarity with records and document management software systems. Knowledge of inactive records storage facility/ technology and systems.
- Familiarity with electronic records retention to manage the data lifecycle.
- Familiarity with digital preservation. Demonstrated interest in and understanding of the Bank Group’s work and objectives.
- External candidates must at a minimum be familiar with the mission and objectives of the World Bank Group.
Required Competencies
- Client Understanding and Advising
- Looks at issues from the client’s perspective and takes action beyond normal expectations to ensure client satisfaction.
- Analyzes situations and determines alternative or creative scenarios and approaches to add value to the business in new and different ways.
- Works within the team and with other specialty areas to define client needs and develop the best approach to meet client needs.
- Helps clients understand complicated issues by describing the issue and solutions in a concise way that clients can easily understand.
- Sees how ideas and best practices from other specialties can be adapted or applied to address client issues.
Learning Orientation
- Stays abreast of new trends and developments in their own specialty area as well as what is occurring in the broader industry.
- Obtains training as needed to remain current on technical expertise.
- Exposes self to increasingly more challenging projects and opportunities to learn.
- Tracks developments in the field through readily available sources and by maintaining active involvement with relevant industry, user and vendor associations.
Broad Business Thinking
- Maintains an in-depth understanding of the long term implications of decisions both for the department and the client’s business.
- Ensures that decisions are supported by relevant stakeholders as well as sound performance data.
- Effectively communicates recommended changes to clients and how they will affect their business using the client’s own terminology with limited jargon while attempting to minimize day-to-day disruption of operations.
Archives and Records Management
- Oversees the implementation of storage, protection and preservation plans and systems.
- With guidance, manages the storage service and facilities.
- Assesses client requirements and researches existing metadata standards.
- Contributes to development and maintenance of classification schemes and hierarchies.
- Monitors compliance with policies and standards and the implementation of classification systems for input into updates and revisions to systems.
- Identifies and selects requested records.
- Responds to formal requests for access to information and privacy issues.
- Exhibits a strong knowledge of the schedules and monitors compliance by functional units.
- Assists in the design of audit criteria and processes.
- Applies review and audit process and procedures.
- Contributes to development of IMS systems or systems with an IMS component by collecting and analyzing user feedback and business requirements.
- Monitors IMS systems or systems with an IMS component.
Lead and Innovate
- Applies critical thinking to current approaches, identifies areas for improvement, and tries new solutions that drive results.
- Considers own behavior in context of WBG's values and mission and recognizes impact one has on others.
- Operates in ambiguity and changing needs and supports others to do the same.
Deliver Results for Clients
- Sets challenging goals that align with the WBG mission and is always looking to improve. Understands clients' most pressing challenges and contributes to solutions.
- Takes personal responsibility for producing high quality work, identifying and informing of risks, and delivering results for clients.
Collaborate Within Teams and Across Boundaries
- Keeps others fully informed to ensure integration and work consistency and displays a sense of mutuality and respect. Approaches conflicts as common problems to be solved.
- Seeks and listens to input from others to inform own decision making and openly shares information.
- Frames thinking/actions with a WBG corporate perspective in mind.
Create, Apply and Share Knowledge
- Contributes to the unit’s and WBG's body of knowledge by applying lessons learned and expertise.
- Actively invests in own knowledge and seeks feedback.
- Builds personal and professional networks within and beyond the work group.
Make Smart Decisions
- Seeks and analyzes facts, data and lessons of past experience to support sound, logical decisions regarding own and others' work.
- Applies cost/benefit analysis to meet work program objectives.
- Contributes to decision making by providing relevant risk-analysis.
- Shows initiative when necessary, and makes decisions in a timely manner within own area of responsibility.